Your choices in care
When you have a health problem, you may not know where to go. Read on to find the right care based on your needs.
Routine care
Doctor visits
Visit your primary care doctor for:
Monday–Friday, 7 a.m.–8 p.m.; Saturday–Sunday, 7 a.m.–5 p.m.
- Normal checkups and wellness visits
- Lab tests, shots and screenings
- Medicine changes or refills
- Finding a specialist
- Care for ongoing health problems
Monday–Friday, 7 a.m.–8 p.m.; Saturday–Sunday, 7 a.m.–5 p.m.
Specialty care
You can choose from both Southwest Medical and Optum specialists. Our specialty departments include:
- Cardiology (heart)
- Endocrinology
- Gastroenterology
- Neurology (nervous system)
- Ob/gyn
- Pain management
- Podiatry (feet)
- Allergy
- Breast care
- Cancer care
- Hospice and palliative care
- Pulmonology (lungs)
- Urology Specialists of Nevada
- Radiation Oncology Centers of Nevada
If it’s a true crisis, call 911 or go to the nearest emergency room right away.
Urgent need for care
When you have a health problem, you may not know where to go. Here are ways to help you get the right care from DispatchHealth or Doctoroo, urgent care and NowClinic.
DispatchHealth® or Doctoroo®
Have an in-home visit from DispatchHealth or Doctoroo for things like:
Call the senior priority line to make an appointment at 1-702-877-5088, TTY 711.
Monday–Friday, 7 a.m.–8 p.m.
Saturday–Sunday, 7 a.m.–5 p.m.
- Fever, chills or aches
- Cold and flu symptoms
- Joint pain or leg swelling
- Nausea, vomiting or diarrhea
- Bites, burns or cuts
- Pressure ulcers
Call the senior priority line to make an appointment at 1-702-877-5088, TTY 711.
Monday–Friday, 7 a.m.–8 p.m.
Saturday–Sunday, 7 a.m.–5 p.m.
Urgent care
Use urgent care (UC) if you can’t get in to see your doctor and have an urgent need like:
Southwest Medical Rancho Urgent Care is open 24/7. We have shorter wait times than the emergency room and can save you money, too.
Check UC times.
- Fever, chills or aches
- Sprains, strains or limb swelling
- Cough or slight asthma (breathing illness)
- Nausea, vomiting or diarrhea
- Trouble peeing
- Weakness or feeling dizzy
Southwest Medical Rancho Urgent Care is open 24/7. We have shorter wait times than the emergency room and can save you money, too.
Check UC times.
NowClinic
If you need to see a doctor right now, NowClinic lets you have a face-to-face video appointment with a health care provider 24/7 by phone, tablet or computer.
Think about using NowClinic for nonurgent and nonemergency needs like:
Think about using NowClinic for nonurgent and nonemergency needs like:
- Sprains, strains or limb swelling
- Nausea, vomiting or diarrhea
- Cough or slight asthma (breathing illness)
- Trouble peeing
- Weakness or feeling dizzy
- Fever, chills or aches
Serious medical emergency
Emergency room
Go to the emergency room (ER) when you’re experiencing a threat to life or limb like:
Go to the emergency room (ER) when you’re experiencing a threat to life or limb like:
- Chest pain
- Bleeding that won't stop
- Trouble breathing or speaking
- Passing out
- Seizures
- Sudden numbness of the arms or face